How to Change Islami Bank CellFin Number – CellFin is a digital wallet service provided by Islami Bank Bangladesh PLC. A CellFin account can be opened using the National ID Card without requiring a traditional bank account. Serving as Islami Bank’s universal digital channel, CellFin is widely utilized for various banking services and secure fee payments from the convenience of one’s home 24/7.
The mobile number associated with the CellFin account is referred to as the CellFin number. Previously, changing the CellFin number was not possible, but current procedures allow for such changes. However, it’s important to note that the CellFin app itself doesn’t provide an option to modify the mobile number directly. If you wish to change your CellFin number, you can visit an Islami Bank branch or sub-branch and submit an application. Understanding the rules and following the prescribed procedures are essential when changing the Islami Bank Digital Wallet CellFin number.
See also:
❏ Islami Bank Account Open through CellFin
Reasons for changing CellFin number
There are some reasons for changing the CellFin number may include:
1. Loss or damage to the CellFin number-associated SIM, with unsuccessful attempts to reactivate it.
2. In cases where a CellFin user unintentionally opens a CellFin account using a SIM registered with someone else’s National ID (NID).
Procedure for changing CellFin number
CellFin users should follow these steps:
1. Visit any Branch/Sub-Branch of Islami Bank Bangladesh PLC.
2. Submit a written application explaining valid reasons for the change.
3. Ensure the new CellFin number has not been used to open a CellFin account previously.
4. If the change is due to a lost or damaged SIM, provide a copy of the General Diary (GD).
Conditions for CellFin Number Change
There are some conditions for CellFin Number Change:
1. The previous CellFin number must be active before initiating the change.
2. After changing the CellFin number, no PIN reset or status change is permitted.
3. Customers must uninstall and re-install the CellFin app, logging in with the old CellFin PIN on the new number.
Understanding and adhering to these guidelines and conditions will facilitate a smooth process for changing your Islami Bank Digital Wallet (CellFin) number.
Need to know more
For assistance on your queries, you can contact via the options available below-
Contact any Bank Branch/ Agent Banking Outlet/ Sub-Branch
✆ Call Center: 16259 (Local); (+8802) 8331090 (Overseas)
GPO Box No: 233
Telephone: (02) 9563040 (Auto Hunting), 9560099, 9567161, 9567162, 9569417
Mobile: 88-01711-435638-9
Telex: 642525 IBANK BJ, 632403 IBANK BJ, 671620 IBANK BJ
Fax: 880- 2- 9564532, 880 -2- 9568634
Swift: IBBLBDDH
Cable: ISLAMIBANK
Email: info@islamibankbd.com
Website: www.islamibankbd.com
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