Dutch-Bangla Bank PLC is Bangladesh’s most innovative and technologically advanced bank. Dutch-Bangla Bank PLC stands to give the most innovative and affordable banking products to Bangladesh. Recently, Multidrive Services Limited published a recruitment circular for the post of “Customer Service Executive (CSE)” for Deploying Dutch-Bangla Bank PLC. Interested eligible candidates can apply online till 05 October, 2024.
Post: Customer Service Executive (CSE)
• Vacancy: Not Specific
• Job Location: Dhaka
• Employment Status: Contractual
• Workplace: Work at Office
See more:
❏ Bank Job Circular
Educational & Experience Requirements
• Education Minimum 04 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/ Class.
• No 3rd Division/ Class in any public examination.
Additional Requirements
• Age 23 to 30 years (Not over 30 years of age as of May 01, 2024).
• Preference will be given to those have experience.
• Must have good interpersonal skills to understand customers’ concerns.
• Must be able to learn quickly to acquire the product & process knowledge related to service.
• Must also have good knowledge of computer operations and communications to use call center systems efficiently.
• Willing to work at the times required by call center management.
• Willing to work and on 24 X 7 roster basis, including weekends and public holidays.
Salary & Allowances
• Maximum Salary: Tk. 20000 (Monthly)
• Provident fund, Insurance, Gratuity
• Festival Bonus Allowance
Apply Procedure
Eligible candidates can apply for only one post mentioned above and if any duplication is found, the candidature of the applicant for all posts will be cancelled without assigning any reason.
If you are interested in taking up the challenge- Apply Online
Application Deadline
• 05 October, 2024
Job Source
• Bdjobs
About Dutch-Bangla Bank PLC:
Dutch-Bangla Bank PLC (DBBPLC) is a Bangladesh’s most innovative and technologically advanced bank. Dutch-Bangla Bank PLC stands to give the most innovative and affordable banking products to Bangladesh. Amongst banks, Dutch-Bangla Bank is the largest donor to social causes in Bangladesh. It stands as one of the largest private donors involved in improving the country. Dutch-Bangla Bank is proud to be associated with helping Bangladesh as well as being a leader in the country’s banking sector.
DBBPLC is a scheduled joint venture private commercial bank between local Bangladeshi parties by M Sahabuddin Ahmed (Founder Chairman) and a Dutch company Financierings-Maatschappij voor Ontwikkelingslanden (FMO). The bank is often colloquially referred to as “DBBL”, “DBBPLC”, “Dutch Bangla” and “Dutch Bangla Bank”. Dutch-Bangla Bank PLC was established under the Bank Companies Act 1991 and incorporated as a public limited company under the Companies Act 1994 in Bangladesh in June 1996. It was a Dutch-Bangladesh joint venture and first Bangladeshi-European joint venture of bank in Bangladesh. DBBPLC commenced formal operation from June 3, 1996. The Bank is listed with the Dhaka Stock Exchange Limited and Chittagong Stock Exchange Limited.
From the onset, the focus of the bank has been financing high-growth manufacturing industries in Bangladesh. The rationale being that the manufacturing sector exports Bangladeshi products worldwide. Thereby financing and concentrating on this sector allows Bangladesh to achieve the desired growth. Dutch Bangla Bank’s other focus is Corporate Social Responsibility (CSR). Even though CSR is now a cliche, Dutch Bangla Bank is the pioneer in this sector and termed the contribution simply as ‘social responsibility’. Due to its investment in this sector, Dutch Bangla Bank has become one of the largest donors and the largest bank donor in Bangladesh. The bank has won numerous international awards because of its unique approach as a socially conscious bank.
Dutch Bangla Bank was the first bank in Bangladesh to be fully automated. The Electronic-Banking Division was established in 2002 to undertake rapid automation and bring modern banking services into this field. Full automation was completed in 2003 and hereby introduced plastic money to the Bangladeshi masses. Dutch Bangla Bank also operates the nation’s largest ATM fleet and in the process drastically cut consumer costs and fees by 80%. Moreover, Dutch Bangla Bank choosing the low profitability route for this sector has surprised many critics. Dutch Bangla Bank had pursued mass automation in Banking as a CSR activity and never intended profitability from this sector.
As a result it now provides unrivaled banking technology offerings to all its customers. Because of this mindset, most local banks have joined Dutch Bangla Bank banking infrastructure instead of pursuing their own. Even with a history of hefty technological investments and an even larger donations, consumer and investor confidence has never waned. Dutch-Bangla Bank stock set the record for the highest share price in the Dhaka Stock Exchange in 2008.
