CellFin: One app for all banking solutions

CellFin: One app for all banking solutions – In line with the development of technology, consumers’ behaviour in using financial services has changed. Nowadays, customers like fast, easy and reliable services. The growing demands resulted in the rise of numerous financial technologies (FinTech) that enhanced the quality of services offered by banks. To survive the competition against the fast- paced FinTech companies, banks are required to adapt and provide better services, especially in connection with information technology services. Islami bank’s CellFin app has emerged with all banking solutions for the users to make their life easier.

Islami Bank Bangladesh PLC has gained huge popularity with its omni-channel banking app CellFin which was launched in November 2020. The tool has now 2.7 million users. CellFin is a platform for all the categories of financial services. Registering as soon with the app, the users will get an instant virtual prepaid card powered by Visa or MasterCard. Customers can also avail virtual dual currency prepaid card. Any person whatever account holder or not can use this app. It may be used from USA. Singapore, Australia and a number of Middle Eastern and European countries as well.

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❏ Islami Bank Bangladesh PLC at a glance

CellFin works on electronic KYC mechanism so that users themselves can open various types of IBBPLC accounts without going to branches. They can manage their savings accounts, search for account balance, statements and transactions. They can also place requisition for cheque books.

CellFin provides different types of payment and transaction services. Customers can transfer funds instantly to any bank’s account, card or MFS service such as bKash, Nagad & mCash and deposit money through bank’s card, account or mCash. Cash-in or out is accessible from IBBPLC, branches/ sub-branches/ ATMs/ CRM/ Agent outlets or mCash agents. Money can be sent as cash-by-code to persons without cards/ accounts who can withdraw it through ATMs. Customers themselves can receive foreign remittance with secret PIN or in VISA direct channel.

Other features of CellFin include e-commerce payment, mobile recharge, buying tickets, and payment of school-college fees. Bills for various utility services (DPDC, DESCO, Dhaka WASA. NESCO) may be paid at ease. Bill of Khidmah credit card may also be paid. Complaints about use this app CellFin transactions may also be recorded.

The banking industry is observing changes, primarily driven by shifting consumer preferences and expectations. Customers prefer cashless transactions, decreasing the demand for traditional banking services associated with these payment methods. IBBPLC CellFin features have already created a new opportunity for its users. The number of users is increasing day by day.

Customers can avail virtual dual currency prepaid card. Any person whatever account-holder or not can use this app.